Customer satisfaction is our priority - if something is wrong with the product, contact us via email or through the form. We will try to find a solution that satisfies you. We guarantee the quality of our products - in the rare event of receiving a defective product, we will replace it with a new one free of charge.

Mycelium is a perishable product that requires storage under appropriate conditions - unfortunately, due to our concern for the high quality of the products we offer, we do not accept returns of growkits. However, we make every effort to ensure that our customers receive fully functional products. If you have received a defective product or have concerns about its quality, please contact us - we will help find a satisfactory solution.